Teleservices Navigator
The Navigator will assist community members with accessing and obtaining social service and other healthcare support through the use of a kiosk located in the public library, and through Chromebooks and WiFi hotspots that will be distributed to patrons for use in the home environment. The Navigator will complete a brief onboarding training session and will work with a library staff to gain the required knowledge to successfully access various health and social service resources and to maintain the technological equipment. The Navigator will be responsible for the operation of the kiosk and to assist, when necessary, with maintaining and distributing the Chromebooks in accordance with Delaware Division of Libraries (DDL). Additional responsibilities will include: communicating with social service/healthcare agencies, community organizations and representatives, and with patrons seeking remote services. The position will include a probationary period to ensure it’s the right fit for all new hires.
Responsibilities
Qualifications
Required
Preferred
Apply here: Teleservices Navigator